You will be able to see all your comments, posts, messages, and page reviews from the last 30 days in your Social Inbox. You can view this message under 'Done' anytime. If you don't wish to see this item in your inbox anymore, mark it as 'Done.' Select a message from the list of conversations and type your reply. Click on the drop-down and select a category amongst 'Messages', ‘ Comments’, ‘Posts’, or ‘Reviews.’ At this point, you may be wondering how to go about setting up Facebook automation solutions. For example, if you get lots of CVs and cover letters. Aside from replying to comments or private messages, hiding and deleting unwanted remarks are possible uses of Facebook automation. This is your Social Inbox for all connected Facebook Pages.Īs you click on a Page, in the second fold you'll see a drop-down button 'All'. It is polite to reply to every received message, even if you dont have time to process the message. In order to utilize our Facebook Inbox, follow these steps:Ĭlick on 'Social Inbox' > Facebook from the side panel. Monitoring page reviews, in particular, can help you gauge the general opinion of your audience about your content, brand, or your overall image. Social Inbox helps you manage these messages, comments, and reviews by letting you access all of them in a single space so you can reply to them in real time. Replying to Facebook Posts, Comments, Messages, and ReviewsĪll messages and comments received on your Facebook Page can be seen under the Facebook tab available in the Inbox section in your SocialPilot dashboard. You can also see page reviews left by the audience for a Facebook page if you have enabled the feature on the native platform.